Appreciative Inquiry

Table Of Contents

Preface
Chapter 1 – An Invitation to the Positive Revolution in Change
AI and the New Model of Change Leadership
Approaching Problems From the Other Side
Chapter 2 – What is Appreciative Inquiry?
The Positive Core
A Working Definition of Positive Change
Chapter 3 – The Appreciative Inquiry 4-D Cycle
Overview of the 4-D Cycle
Passion for Service: Getting Started with AI at British Airways
Chapter 4 – The 4-D Cycle in Action
The First D, Discovery
From Discovery to Dream
Design for Organizing into the Future
The United Religions Initiative: Design of a Global Community
Realizing Destiny
Chapter 5 – Applying the 4-D Cycle
Whole-System Inquiry
The AI Summit
Roadway Express: Moving from Good to Great
Chapter 6 – Roles, Responsibilities, and Relationships
The Role of Leadership
The Role of an AI Consultant
The Role of the Core Team
The Role of the Participants
Chapter 7 – Principles for a Positive Revolution
The Constructionist Principle
The Simultaneity Principle
The Poetic Principle
The Anticipatory Principle
The Positive Principle
Chapter 8 – Conditions for Success: The Liberation of Power
Freedom to Be Known in Relationship
Freedom to be Heard
Freedom to Dream in Community
Freedom to Choose to Contribute
Freedom to Act with Support
Freedom to Be Positive
The Liberation of Power Leads to Positive Change
Conclusion
Notes
Questions for Applying AI
Where to Go for More Information
Index
The Authors