The Culture Puzzle

Praise

“Anthropologists specialize in culture, but for too long their expertise has been largely out of reach for leaders and managers. Not anymore. This is a stimulating, sensible guide to understanding—and improving—the values and norms of your workplace.”
—Adam Grant, #1 New York Times bestselling author of THINK AGAIN and host of the TED podcast WorkLife

“A must-read for leaders who want to understand how their organization actually works—and why. The Culture Puzzle explains, in an upbeat, entertaining way, why an organization chart can never capture the organic nature of the teams that are so important to us and how we can leverage the life inside them.”
—General Stanley McChrystal, founder and CEO, McChrystal Group

“One of the least appreciated but most valued facets of organizational life is the collective mindset that we share and nurture in the workplace. We inherit a culture when we arrive, and we all become responsible for renewing it once there. The Culture Puzzle provides a compelling road map for doing so.”
—Michael Useem, Professor of Management, The Wharton School, University of Pennsylvania, and author of The Leadership Moment and The Edge
 
“This is an admirably clear, engaging, and well-written book that shows why no business leader, or would-be leader, can afford to ignore the slippery issue of ‘culture’—or what is sitting below your nose. It takes the reader on a lively journey from ancient Egypt to modern companies such as Warby Parker and shows, in a practical way, how to read your own institutional culture—for good and bad—and make it work more effectively.” 
—Gillian Tett, Chair of the Editorial Board, Financial Times, and author of The Silo Effect

“JetBlue has been successful largely because of its solution to the culture puzzle. To help your organization discover its own answer, follow the advice provided in this immensely practical and wonderfully engaging book.”
—Mike Barger, founding member of JetBlue Airways and Assistant Clinical Professor of Business Administration, Stephen M. Ross School of Business, University of Michigan
  
“To thrive in a time of social, environmental, and market upheaval, we need great culture builders—people who inspire others to live the company’s values, not just talk about them. Through riveting storytelling and insight into human motivation, this book will help you to build a culture that will support people—and your business—to soar to new heights.”
—Annie McKee, bestselling coauthor of Primal Leadership and author of How to Be Happy at Work

“A thorough, highly engaging, and superbly written exploration of organizational culture.”—Kirkus Reviews