Managing By Values
By Ken Blanchard and Michael O’Connor
By Ken Blanchard and Michael O’Connor
Category: Leadership
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$19.95
Nov 16, 2003 | ISBN 9781576752746
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Praise
“Managing by Values’ is a powerful process… Employees report that we have a more productive and fulfilling workplace, which in turn is driving improved customer satisfaction and the resulting return for owners. MBV is the basis of continuous improvement in our company.”
—The Management Team, Holt Company of Ohio
“This book describes an emerging type of company…. I’ve been part of this ‘fortunate’ journey and seen it produce great results with customers and employees, while increasing productivity and profits throughout the process. Managing by Values works!”
—Erv Kamm, President and CE0, Digi International, Inc
“Managing by Values’ creates a positive and healthy employee culture that unleashes the power of the human spirit.”
—Paul Baszucki, CEC, Norstan Communications, Inc
“The Managing by Values’ process can be replicated in any organization, providing there is the commitment to do it.”
—Marcia Ballinger, Director Human Resources Development, BMC Industries, Inc.
“The CFO Section was right on target. The thoughts and observations of how this process actually works agree with my own actual experience of it in practice.”
—David Hennessee, Chief Financial officer, The Holt Company
Table Of Contents
Introduction
I. Finding out
II. The Acts of Life
III. The MBV Process
IV. The Search Begins
V. Clarifying Your Mission and Values: Phase I of the MBV Process
VI. Communicating: Phase II of the MBV Process
VII. Aligning: Phase III of the MBV Process
VIII. Beginning the MBV Journey
IX. Reflecting Back on the Journey
X. Moving Forward on the Journey
Acknowledgments
About the Authors
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