- Make a good first impression in person, over the phone, in print, and online.
- Practice good table manners in a world of buffets, informal meals, and a proliferation of restricted diets.
- Get along with neighbors and their pets, kids, habits, and hobbies.
- Maintain harmony in the office despite the more casual nature of the workplace.
- Master the social possibilities of online networking, texting, and smartphones while avoiding embarrassing faux pas.
- Whip out the old-fashioned pen for written correspondence that makes an impact.
- Communicate comfortably in person, including small talk, defusing tense situations, and avoiding subjects that are still too uncomfortable for polite conversation.
- Navigate the difficult situations that arise when traveling and out on the town.
- Maintain genuine respect for others’ differences and disabilities.
- Be the model of manners at celebrations of life’s milestone moments, including weddings and births.
- Get the right answer to all gift quandaries
People are busy and no longer have the time or inclination to comb through Emily Post. This quick book helps readers get the answers they need so they can get on with life.
Author
Mary Mitchell
MARY MITCHELL, the author of The Complete Idiot’s Guide® to Business Etiquette; Dear Ms. Demeanor; The Young Person’s Etiquette Guide; and The First Five Minutes: How to Make a Great First Impression in Any Business Situation, is the founder of Uncommon Courtesies, a consulting firm that helps corporations and individuals hone their personal interaction skills. She is also president of The Mitchell Organization, a training and consulting company. Her column, “Dear Ms. Demeanor,” is nationally syndicated. She lives in Philadelphia.
Learn More about Mary Mitchell