Table Of Contents

Preface
Introduction: Eyesight to the Blind

Part I: Fundamentals of Understanding
1. The Disease of Difficultness: It’s All in Your Head
2. Get Me Outta Here: Escape Hatches
3. Change Them, Or Change Your Expectations?
4. Why Me? Why Them?
5. How to Change Your Mood – and Theirs
6. The Solutions to Your Problems: Awareness

Part II: Personality Types and Patterns of Behavior
7. Snakes, Apes, Bees, and Other Animals in Your Kingdom
8. A Model Way of Dealing
9. How to Spot Trouble from Across the Room

Part III: Tools and Recipes
10. Talking Your Way Out of a Paper Bag
11. The Power of One
12. Your Body Is Speaking – Are You Listening?
13. Mirror, Mirror in Your Face
14. Know When to Hold ‘Em, Know When to Fold ‘Em
15. Uncommon Solutions to Common Problems

Bibliography
Index